East River Bank
Privacy

Privacy

Privacy

PRIVACY POLICY DISCLOSURE                      

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Our Privacy Commitment to You.

We recognize, respect and protect the personal privacy rights of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers’ information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information, as well as personal information of all consumers which visit our institution and website.

 

Confidentiality and Security of Non public Information


We restrict access to nonpublic personal information about you to employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information We Collect
We collect nonpublic personal information about you from the following sources:
 
  • Information we receive from you on applications for our products and services and on other forms you provide to us.
  • Information we receive from processing accounts with us and the transactions in those accounts, such as, deposit accounts and loans, as well as, information that we receive from providing services to you, such as funds transfer services.
  • Information we receive from a consumer reporting agency (commonly known as a credit bureau) such as your creditworthiness and credit history.
  • Information we receive in response to requests we make about you to third parties, like real estate appraisers and employers, or to confirm information that you have provided to us, particularly in the process of evaluation applications for loans.

Nonpublic Personal Information We Disclose

We may disclose the following kinds of nonpublic personal information about you:

  • Information we receive from you on applications, such as, existing loan balances to be paid from our loan proceeds, for example, to persons who are to be involved in the closing of the loan such as attorneys and title companies.
  • Information we receive from you on an applications or other forms, such as your name, address, social security number, assets, liabilities, income and employment history, for example, in order to verify the accuracy of the information that you provide us or to determine whether a loan you have applied for is saleable in the secondary market.
  • Information we receive from processing transactions and services on your accounts with us, such as balance information, to the operator of the interchange that processes our ATM and debit card transactions or in the response to a merchant to whom you are giving a check in payment of articles you have purchased.
  • Information about you to governmental agencies, in response to subpoenas, or for required annual income statements.

 

Joint Marketing/Service Provider Disclosure
  • We may disclose the following information to companies that perform marketing services on our behalf to other financial institutions with whom we have joint marketing agreements:
  • Information we receive from you on an applications or other forms, such as your name, address, social security number, assets, and income; and
  • Information about your transactions with us, our affiliates, or others, such as your account balances, payment history, parties to transactions and credit card usage; and
  • Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

 

Notify Us of Inaccurate Information We Report to Consumer Reporting Agencies 
Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy (ies) should be sent to us at the following address: East River Bank 4341 Ridge Avenue Philadelphia, PA 19129.

 

Parties to Whom We Disclose Nonpublic Personal Information
We disclose nonpublic personal information about you to the following types of third parties: 
  • Financial service providers, such as title companies, credit reporting agencies and insurance companies, such that the service providers are directly involved with the customer transaction or loan closing requirements. 

 
We do not disclose any nonpublic information about our customers or former customers to anyone, except as permitted by law.   

How We Collect Information on the Internet

In order to better serve our community East River Bank may utilize a software tool known as "Cookies" to obtain information about a visitor's activities on our website. Cookies is a standard software tool. 

Cookies

A "Cookie" marks and identifies visitors on an Internet site. It is information sent from a Web visitor's computer while he or she is visiting the site. It can enable the site to track how a visitor navigates through a site and the areas in which they show interest. It can be used to recognize whether or not you have visited the site before.

Cookies and Your Hard Drive

It is important for you to know that Cookies does not enable us to read your drive, nor does it allow the Bank to gather any information other than what you have chosen to enter on the site. Cookies cannot be used as a virus and it cannot access your hard drive.

How long is the information from Cookies maintained?

A website may set an expiration date for a cookie. At East River Bank our use of Cookies is temporary and therefore, no information is maintained after you leave the site.

Can I set my computer to reject Cookies?

Yes, Both Netscape 3.0 and Microsoft Internet Explorer 3.0 allow you to set your computer to alert you before accepting Cookies. For Netscape, use Options/Network Preferences/Protocols. If you have Microsoft Internet Explorer, you can access Internet/Options/Advanced from the menu. Employing either of these options will allow you to read each Cookie and hit "OK" to approve it or "CANCEL" to reject it.

What happens if I choose to reject Cookies?

Once you reject a Cookie, it is thrown out. It will not be saved to memory or disk. However, a server may continue to look for the Cookie even if you have discarded it and then may try to replace it. If you try to log onto a site, which uses Cookies as part of the log on process, you may not be able to access the site. If this occurs, simply turn Cookies back on and try logging back onto the site.